30-Day Money-Back Guarantee
We stand behind our product. If you're not completely satisfied, you have 30 days after receiving your item to request a full refund. Simply ship the product back to us, and we'll refund your purchase.
How It Works
- Contact us at hello@aurobrands.com within 30 days of receiving your order
- Ship the item back to us (you cover return shipping)
- Once we receive it, we process your refund
Return Requirements
To be eligible for a full refund, your item must be:
- In the same condition as when you received it
- Unused and unworn
- In its original packaging
- Accompanied by proof of purchase
Items returned without original packaging are subject to a partial refund (70% of the purchase price).
Order Cancellations
You may cancel your order within 24 hours of placing it. After 24 hours, we are unable to process cancellation requests.
Refund Processing
Once we receive and inspect your return, a credit will be applied to your original payment method. Please allow 2-4 business days for your bank to process the refund.
Non-Refundable Costs
- Return shipping costs
- Original shipping fees
There are no restocking fees.
Questions?
Contact us at hello@aurobrands.com